Perhaps you think Zendesk is too pricey, or maybe you hate their new ad campaign (don’t be a Philistine). Zendesk makes support, sales, and customer engagement software for everyone. Zendesk is the leading help desk software with a call center solution built right into it. (and we work from inside Gmail). We'll walk you through the agent interface and will teach you the benefit of using triggers, departments and various agent tools. Compare features, ratings, user reviews, pricing, and more from Zendesk competitors and alternatives in order to make an informed decision for your business. Offre limitée dans le temps. SourceForge ranks the best alternatives to Zendesk in 2020. It was founded back in 2007 as an alternative to old school semi-support tools that were overloaded and uncomfortable (just like everything else in 2007).. From the very beginning, the tool positioned itself as a high-end help desk system for gathering, prioritizing, and solving customers’ requests in one place. Video Training; Community Forum; Release Notes; Blog; Free Help Desk Tools; Try It Free › Your Zendesk Alternative. For us, customer support is our craft, a craft we’ve been dedicated to for a better part of a decade. By Zendesk (2374 reviews) Visit Website. We would love Zendesk if we were a big business. Alternatives to Zendesk for Web, Windows, Android, iPhone, Linux and more. Menu. Communicate via softphone in your preferred web browser, your smartphone on the mobile app, or business desk phone. Our software is built to enable you to deliver excellent customer support, and we are here to help you put your customers first. Zendesk propose plusieurs services via son logiciel, avec des options différentes pour chacun d’entre eux. Zendesk is all things to all people. (And I didn’t even go into detail about Crisp, Helpjuice, or Salesforce Service Cloud.) Rapide à déployer, facile à utiliser, il est capable de s'adapter quelque soit l'ampleur de vos besoins. Freshdesk. It's a Fact. In short, Olark helps you engage with visitors and boost conversions for your online business hassle-free. Découvrez pourquoi plus de 20 000 entreprises ont choisi Userlike comme leur chat en ligne de prédilection. Fill in your email below and we’ll send you a quick reminder of the unique web address you chose when setting up your account. Note moyenne 2.8 / 5. 195 likes. Help desk tickets are nothing but emails. We'll also show you how a chat becomes a ticket in Zendesk Support. The best Zendesk alternative for you will depend on which features you find essential and which software fits into your budget. Write a Review. by Zendesk. Software Categories. Zendesk is great, but there are plenty of alternatives out there worth considering if you’re looking for something a little different. 14 Day Trial. Home; About Us; Contact; Top 9 Zendesk Competitors | Zendesk Alternatives. Filter by license to discover only free or Open Source alternatives. Vidéo Démo Zendesk . Being an all-in-one customer communication tool, HelpCrunch offers a shared inbox for all your chats and emails. Looking for a ZenDesk Talk alternative? Zendesk Talk Pricing . Freshdesk. Cliquez pour donner une note ! Overall, LiveAgent is a simplified alternative to Zendesk for small and mid-sized companies, particularly in the ecommerce industry, that want to focus on resolving customer support issues via live chat on their website. When mixed with unlimited number of 3rd party integrations, REST API, mobile apps for agents and dozens of business effective features, LiveChat places itself as best alternative to Zendesk Chat. Zendesk ontwerpt software voor klantenservice, sales en klantbinding, voor elk bedrijf. Ne congestionnez pas votre service client avec des appels inutiles! With Zendesk, it takes hours — not weeks — to get up and running. Save. Here are some best Help-Desk Software Solutions in the market at an affordable price as alternatives to popular Zendesk software application. With so many different Zendesk alternatives out there, there really is something for everyone. In this video, you'll learn how a handful of key features can help make your customer support effortless. ProProfs Help Desk is a simple SaaS-based tool for seamless ticket management, enhanced agent collaboration, and improved customer delight. Provide support via email, live chat, social media, knowledge base and call center for one great price. LiveAgent also assists users by providing extra training to support their usage. Home; Software Categories; Write a Review; For Vendors; Search. Popular free Alternatives to Zendesk for Web, Self-Hosted, Windows, Linux, iPhone and more. Faites un essai gratuit. On July 4, 2020 July 7, 2020 By Competitors Content Team. But LiveAgent isn’t limited to live chat only. Looking for Zendesk Sell (formerly Base)? No CC Required..ladesk.com. This Zendesk Chat alternative helps you engage instantly through proactive messages and enables your team to close more sales efficiently. Are you looking for a different solution for your call center? Rather, we believe each business has different needs that require different solutions. Add to Compare. So, why would you want to leave your Gmail inbox to manage something that begins and ends as email? Avec Zendesk, vous serez opérationnels, non pas en quelques jours, mais en quelques heures. HelpCrunch is a great Zendesk alternative if you’ve decided to shift away from a traditional ticketing approach and move to something more versatile. We are the simplest Zendesk alternative out there. Commencez votre essai gratuit dès aujourd'hui! It’s quick to implement, easy to use, and scales to fit your needs. Reviewers rate Help Scout an 8.8 vs. Zendesk’s 8.3 for quality of support on G2. Choosing Help Desk Software for Your Small Business. With Crisp Live Chat, you can start audio and video chat straight from any browser without any additional plugin. Zendesk alternative? Top alternatives of Zendesk according to market research. Gmelius is the #1 collaboration platform for G Suite. Not satisfied with ZenDesk Talk? The tool is popular among businesses of all sizes for its ease of use, quick setup, and APIs. Zendesk Support est un logiciel de service client, avec un système de tickets par e-mail, conçu pour offrir une meilleure expérience client, avec un accès à distance pour … Thanks! Visit Website. Zendesk issues experienced by mid-market and enterprise companies: For enterprise and mid-market companies, Zendesk poses some significant challenges. Zendesk is indeed the most famous help desk tool out there. Zendesk. Skip to content. Nous allons donc présenter ici les ... Cliquez ici pour Découvrir la Meilleure Alternative (fonctionnalités, prix, utilisation) à Zendesk : Freshdesk ! Quel est votre avis sur cet article ? Find out how Zendesk stacks up against its competitors with real user reviews, pricing information, and what features they offer. Menu. Zendesk Alternative is an alternative rock band. Let’s take a look at some of the standouts. Best Zendesk Alternatives for Mid-Market and Enterprise Companies. Drift is yet another best alternative to Zendesk Chat that you could give a try. These fall into two main categories: Lack of enterprise-grade functionality; Challenges in scaling across a large organization; 1. Log In / Sign Up Search. The best Zendesk alternative: Make the right choice. Basically, LiveAgent provides all in all customer service via website, emails, chat, and phone. Zendesk Chat live chat and Zendesk ticketing system are paid separately. Review the following Zendesk alternatives to see if there are any Zendesk competitors that you should also consider in your software search. Search. La meilleure alternative au Zendesk Chat sur le web. Zendesk Alternative. First and foremost, it immediately solves the problem of disconnected chats and emails. It also gamifies the process to let customers even earn badges for performing certain customer-related tasks. Looking for the Best Zendesk Alternative? Essai gratuit. Freshdesk features an awesome ticketing management system, the dashboard is enhanced by many key features like automated data management and a self-service portal. Home; About Us; Contact; Menu. Envoyer votre avis . These Zendesk competitors will provide some of the best products and services in the world. Explore 25+ apps like Zendesk, all suggested and ranked by the AlternativeTo user community. Looking for alternatives to Zendesk? But no two businesses are the same, and many decide to explore Zendesk alternatives. Maybe you’re one of those people. Compare Zendesk alternatives for your business or organization using the curated list below. Here are some resources to help you make the right choice. This list contains a total of 25+ apps similar to Zendesk. Our pricing is as straightforward as our platform - you can use Gmelius for free and we don't limit the number of channels. Le service client est en pleine mutation et évolution. That's great, there needs to be products like that in the world, but does that everything and the kitchen sink approach work for you and your team? Either way, the market is full of solutions that offer similar helpdesk features. Zendesk has some great features, but it’s not suited for all businesses. Explore the top five Zendesk alternatives. Pricing: $19/month/user 5. List updated: 10/19/2020 10:01:00 PM Contains a total of 25+ apps similar to Zendesk Chat sur le Web 9 Zendesk competitors will provide of... Contains a total of 25+ apps similar to Zendesk for Web, Self-Hosted, Windows, Linux iPhone! Call center alternative au Zendesk Chat live Chat to their customers, you 'll learn how Chat. 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